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Flaarønning. All
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updated at 14 Mar 2009 - 15:34
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Terje Flaarønning
– October 9th 1973
[
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Information |
Work
Experience |
Certificates
| Education
| Carrer
Goals
| References
]
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Terje
Flaarønning Bergensgata 4 0468 Oslo Norway
|
e-mail: Phone: Date
of birth: Place of birth:
|
terje
(at) flaaronning.net +47-93009050 October 9th
1973 Trondheim, Norway
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Company
or institution
|
Position
or job (Click for attestations)
|
From
|
To
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Intelecom
Norge AS
|
Systems
Architect
|
2004.01.01
|
|
 |
MultiNetPartner
AS
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IT
Solutions Architect
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2002.01.01
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2003.12.31
|
In
MultiNetPartner I occupied the position of IT Solutions Architect
which is the main head of technology. The position is also part of
the corporation management group which has allowed me to gather
great experiences regarding company management as well as
technology. When I started in MNP my first task was to redesign
the technical solution to allow for fast growth in Norway and
Sweden. Today MNP is one of the leading professional call center
providers within Norway and Sweden operating with a 100% VoIP, CTI
supported environment with TelCo standard solutions.
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Alcatel
Distribusjon AS
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Contact
Center Solutions Architect
|
1999.02.01
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2001.12.31
|
When
ScanCall was running smoothly I went looking for new challenges
and found them within the Alcatel system. Here I worked in a team
with very skilled consultants with focus on advanced contact
center solutions for Alcatel customers in the nordic countries.
This job gave me great experiences on a lot of Alcatel, Altiude
and Genesys products as well further knowledge on underlying
system as well as project management and pre-sales support among
others.
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Telenor
Media AS,
ScanCall
AS
|
IT
Manager
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1997.10.15
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1999.01.31
|
 After
infocall 123 sadly went bankrupt I had one month of vacation
before I started working for Telenor Media. Here I was given the
assignment to build and start a call center company together with
one other person. I did all the technical work and the other
person did all the commercial work. We actually had a fully
functional call center company with full technology and staff
running in 5 days from we got the keys to the offices.
|
infocall
123 as
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IT
Manager
|
1996.10.01
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1997.09.15
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infocall
123 offered me a job at the time I started the job below, but they
kept the position open for me until I was ready. This was a newly
founded company which should work as a information broker and a
professional call center services provider. My responsibilities
was to build a good technological foundation to deliver all these
services and run the solutions on a day-to-day basis.
|
Universitetsbiblioteket
i Trondheim
|
IT
Manager
|
1996.08.01
|
1996.09.30
|
For
a short period I took a temporary job as the IT Responsible on the
university library in Trondheim. The person permanently occupying
this position was taking some time off to travel and they knew me
from my previous job and asked if I could step in.
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CD-ROM
System AS / CD-ROM Norge AS
|
Technology
Manager
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1991.01.01
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1996.07.31
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I
worked part time for CD-ROM Norge from the time I still was in
college. After I finished my military service I was offered a
permanent job as Technology Manager which I accepted. The work
consisted of customer support, application development, solution
design on DOS, Windows and Netware as well as teaching. Later we
worked on platforms as OS/2 and various UNIX variations as well.
The main customer base was universities and research organizations
across Norway.
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Norsk
Personal AS
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General
office staffing
|
1992.11.11
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1994.02.17
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Before,
during and after my obligatory military service I worked for the
staffing company then named Norsk Personal. The work included
general secretary work, technical writing (in Norwegian and
English) as well as software management.
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Heimevernsskolen
på Dombås
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Cook
|
1993.04.15
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1993.12.01
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This
was part of my army service where I served as a cook after
completing the cook training.
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ResLab
AS
|
Holiday
job, General office
|
1990.07.01
|
1990.07.31
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Trønderbygg
AS
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Holiday
job, Construction site
|
1989.07.01
|
1989.07.31
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School,
company or institution
|
Certificate (Click
for certificates)
|
Date
|
Expires
|
Cisco
Systems, Inc

|
CCIE
Voice - Cisco Certified Internetwork Expert Terje Flaaronning,
CCIE™ No. 17105
|
2006.10.25
|
2010.10.25
|
CQS
– Cisco IP Communications Support Specialist (Retired
Certification)
|
2005.10.25
|
2008.10.25
|
CCVP
- Cisco Certified Voice Professional
|
2005.09.15
|
2010.09.25
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CQS -
Cisco IP Telephony Operations Specialist (Retired Certification)
|
2005.07.22
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2008.10.25
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CQS -
Cisco IP Contact Center Express Specialist
|
2005.01.25
|
2009.09.25
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CCNA -
Cisco Certified Network Associate
|
2005.01.25
|
2010.09.25
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CQS -
Cisco Unity Support Specialist
|
2004.11.18
|
2009.09.25
|
Microsoft
Corporation

|
MCSE:
Messaging, Windows Server 2003
|
2004.05.10
|
N/A
|
MCSA:
Messaging, Windows Server 2003
|
2004.05.10
|
N/A
|
MCSE:
Messaging, Windows 2000
|
2004.05.10
|
N/A
|
MCSA:
Messaging, Windows 2000
|
2004.05.10
|
N/A
|
MCSE,
Windows Server 2003
|
2004.02.27
|
N/A
|
MCSA,
Windows Server 2003
|
2004.02.27
|
N/A
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MCSA,
Windows 2000
|
2004.02.06
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N/A
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MCSE,
Windows 2000
|
2004.01.28
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N/A
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MCSE,
Windows NT 4.0
|
2000.10.12
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N/A
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MCP
|
2000.07.18
|
N/A
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Biltilsynet,
Trondheim
|
Drivers
license; class B, C1
|
1991.10.31
|
N/A
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Norges
Speiderforbund
|
Approved
Chief Scout
|
1991.05.22
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N/A
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Åsheim
ungdomsskole
|
Moped
drivers license
|
1989.06.01
|
N/A
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Sjøfartsdirektoratet
|
Boatman
certificate
|
1989.05.30
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N/A
|

|

|

|

|

|
 Terje
Flaaronning, CCIE™ Voice No. 17105
|
|
School,
company or institution
|
Course
or class (Click for diplomas)
|
From
|
To
|
|
Cisco
Systems
|
Cisco
Live 2008 (Orlando)
|
2008.06.22
|
2008.06.26
|
|
Global
Knowledge, Oslo
|
Cisco
BSCI
|
2008.02.04
|
2008.02.08
|
|
Cisco
Systems
|
Cisco
Networkers 2007 (Anaheim)
|
2007.07.23
|
2007.07.27
|
|
Global
Knowledge, Oslo
|
Cisco
ONT
|
2007.06.18
|
2007.06.22
|
|
Global
Knowledge, Oslo (in Paris)
|
Cisco
ISCW
|
2007.04.16
|
2007.04.20
|
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Cisco
Systems
|
Cisco
Networkers 2006 (Las Vegas)
|
2006.06.19
|
2006.06.23
|
|
Cisco
Systems
|
Cisco
Networkers 2005 (Las Vegas)
|
2005.06.20
|
2005.06.24
|

|
Azlan,
Oslo
|
Cisco
CVOICE
|
2005.04.25
|
2005.04.29
|

|
Azlan,
Københamn
|
Cisco
QOS
|
2005.03.14
|
2005.03.18
|
Cisco
IPTT
|
2005.02.28
|
2005.03.04
|
Cisco
CIPT
|
2005.01.31
|
2005.02.04
|
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Comstor,
Cirencester
|
Cisco
CRSD
|
2004.06.21
|
2004.06.24
|
|
Global
Knowledge, New York City
|
Cisco
UCSA/E
|
2004.06.07
|
2004.06.11
|

|
Ajourit,
Oslo
|
Updating
Support Skills from NT 4.0 to 2000
|
2001.09.03
|
2001.09.07
|

|
Genesys,
London
|
Training,
Genesys G6 - Building Routing Strategies
|
2001.03.26
|
2001.03.30
|
Training,
Genesys G6 - Enterprise Routing Solutions
|
2001.03.19
|
2001.03.23
|

|
Altitude
Software, Lisbon
|
Training,
EasyPhone TM/CC products
|
2001.02.19
|
2001.02.22
|

|
Genesys,
San Francisco
|
Training,
Genesys G6 - Framework
|
2001.02.12
|
2001.02.16
|

|
Getronics,
Oslo
|
Internetworking
Microsoft TCP/IP on Microsoft Windows NT 4.0
|
2000.09.18
|
2000.09.22
|
System
Administration for Microsoft SQL Server 7.0
|
2000.09.11
|
2000.09.15
|

|
Azlan,
Oslo
|
Implementing
and Supporting NT 4.0 Server in the Enterprise
|
2000.07.10
|
2000.07.14
|

|
Getronics,
Oslo
|
Supporting
MS Windows NT 4.0 Core Technologies
|
2000.06.05
|
2000.06.09
|
Networking
Essentials
|
2000.05.25
|
2000.05.27
|
Administering
MS Windows NT 4.0
|
2000.04.12
|
2000.04.14
|

|
Altitude
Software, Lisbon
|
Training,
EasyPhone TM/CC products
|
2000.01.11
|
2000.01.14
|

|
Alcatel,
Vienna
|
Training,
Alcatel 4625 R3
|
1999.05.21
|
1999.05.25
|
Alcatel,
Oslo
|
Training,
Alcatel 4400, NMC 4730
|
1997.04.15
|
1997.04.18
|

|
Altitude
Software, Lisbon
|
Training,
EasyPhone TM/CC products
|
1997.02.17
|
1997.02.21
|
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Norges
Speiderforbund
|
Training
2, "Praktisk programkurs"
|
1993.10.01
|
1993.10.03
|
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Intendanturregimentet,
Gardermoen
|
Course,
Army Chef Cook
|
1993.01.05
|
1993.04.14
|
|
Voksenopplæringen
i Hæren
|
Course,
Active Sales
|
1993.01.13
|
1993.02.17
|
|
Nidareid
vgs
|
Extensive
course II, Computer and information processing
|
1991.07
|
1992.06
|
Extensive
course I, Economy and accounting
|
1990.07
|
1991.06
|
|
Melhus
vgs.
|
Basic
course, Business
|
1989.07
|
1990.06
|
My
current goals are to serve in a technical management position
without loosing contact with the technology itself. I require
great challenges in my work and offer great contributions. I would
like to work in a stable environment where I can continue my
career within the same company or corporation. Mobility and travel
is not a problem.
|
Current
list of references has been intentionally removed from this page,
please contact me if you would like to get some references.
|
Microsoft is a
registered trademark of Microsoft Corporation in the United States
and other countries.
Page updated at 14 Mar 2009 - 15:34
|